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The Default Resilient Method

Privacy

Privacy Policy

Last updated: 17 March 2026

1. Who We Are

Data Controller: Lucie Schnitzer

Location: Portugal

Rua Cecilio de Sousa 63, 1200-299, Lisbon, PT
Email: info@lucieschnitzer.com

2. What Information We Collect

a) Information you provide directly

  • Name
  • Email address
  • Phone number (if provided)
  • Any information shared through contact forms, emails, or coaching sessions

b) Automatically collected information

When you visit the website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring URLs

This data is typically collected through cookies or analytics tools.

c) Sensitive data

If you voluntarily share information related to your health or wellbeing during coaching, this will only be processed with your explicit consent.

3. How We Use Your Information

We use your data to:

  • Respond to inquiries and communicate with you
  • Provide coaching services
  • Manage bookings and sessions
  • Improve the website and user experience
  • Send relevant updates or newsletters (only with consent)

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Consent (e.g. newsletter sign-up, health-related disclosures)
  • Contractual necessity (e.g. delivering coaching services)
  • Legitimate interests (e.g. improving website performance)

5. Cookies and Tracking

We may use cookies and similar technologies to:

  • Analyze website traffic
  • Remember preferences
  • Improve functionality

Cookies can collect information such as IP address, browsing behavior, and preferences. You can control or disable cookies through your browser settings.

6. Sharing Your Data

We do not sell your personal data.

We may share data with trusted third parties only when necessary, such as:

  • Website hosting providers
  • Email marketing platforms
  • Scheduling or booking tools

All third parties are required to comply with GDPR.

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

8. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Restrict or object to processing
  • Request data portability
  • Lodge a complaint with a data protection authority

9. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

10. Medical Disclaimer

Nervous system training is not a substitute for medical advice, diagnosis, or treatment. This work does not diagnose or treat medical or psychological conditions. If you are experiencing symptoms that significantly interfere with daily life, or if you have concerns about your physical or mental health, please consult an appropriate healthcare professional. Nervous system training is designed to complement, not replace, professional medical or psychological care.

11. Third-Party Links

This website may contain links to other websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

13. Contact

If you have any questions about this Privacy Policy or your data, please contact:

Lucie Schnitzer
Email: info@lucieschnitzer.com

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